Methodology
How PCI scores your business.
PCI produces two scores. The operation score reads the whole business; the per-line score forces a call on each revenue line. Both are deterministic: named checks against your own numbers, no black box.
Two scores, two questions
Two scores, two questions.
The operation score: 0 to 100, five dimensions
Revenue quality (25), control maturity (25), cash quality (15), monetization capacity (20), and implementation readiness (15). The PCI Assessment agent recomputes it on every run from your attested diagnostic and any connected numbers. The landing page's scoring matrix and the sample report's scorecard are this score.
The per-line score: Scale, Keep, Repair, or Eliminate
Each revenue line is scored 0 to 100 across the seven categories below and classified by fixed bands. This is the score that forces the portfolio calls.
The seven categories
What the per-line score weighs.
- 25 pts
Revenue Quality
How predictable, recurring, and diversified the revenue is. Contractual + repeat-heavy revenue scores higher than transactional pop-up income.
- 20 pts
Contribution Margin
Direct margin contribution after variable costs. The second-largest weight in the model — what survives after you serve the line.
- 10 pts
Cash Quality
Whether cash arrives before or after the service. Prepaid contracts beat post-paid invoicing; refund-heavy lines bleed both.
- 15 pts
Utilization Impact
How well the line fits idle capacity vs. cannibalizing prime inventory. Filling Tuesday at 10 AM is different from booking Saturday at 6 PM.
- 10 pts
Strategic Fit
Cross-sell and retention value beyond the line itself. Does this customer come back and buy more, or is the relationship one-and-done?
- 10 pts
Operational Simplicity
Labor intensity and management complexity. Lines that require constant attention but produce thin margin are the silent killers.
- 10 pts
Control Maturity
Whether the line has contractual terms, reliable reporting, and exact disclosure quality. Lines you can't see clearly are lines you can't fix.
Total: 100 points. Per-category weights are public; sub-factor allocations are not.
What the score means
Scale, Keep, Repair, or Eliminate.
- ≥ 80
Scale
Healthy across most dimensions. Invest more here — the unit economics earn it.
- 65 – 79
Keep
Solid contributor with one or two soft spots. Maintain and improve the gaps.
- 45 – 64
Repair
Borderline. Needs intervention on the lowest sub-scores before it slides into Eliminate.
- < 45
Eliminate
Likely costing more than it earns once full overhead is allocated. Consider pruning.
Worked example
A youth club's tournament revenue.
Tournament revenue line
54 / 100Repair
This line lands at 54 because contribution margin is under 15% (low score on one of the heaviest weighted categories), it requires prime weekend inventory (negative utilization impact), and revenue is transactional with no contractual recurrence (low revenue quality). The line isn't condemned — it's a repair candidate. Raise pricing, shift to off-peak slots, or contractualize the bigger teams, and it can move into Keep. Don't, and it slides further toward Eliminate next year.
Every operator gets a per-line scorecard like this for their actual business lines after the PCI interrogation completes.
See how it grades your business.
10-minute intake, no charge. $499/mo if you continue, 30 days to decide, cancel anytime.